Contact Us
Contact
For reservations and general enquiries, please contact:
- 02 6372 4500
- reservations@parklandsresort.com.au
- Reception Hours: Mon - Sun, 7am - 8pm
- 121 Ulan Road, Mudgee NSW 2850
Events & Group Bookings
For events and group bookings, our dedicated Sales Team is available to assist you in crafting bespoke packages tailored to your specific requirements.
To learn more, please email us your details, and one of our team members will contact you shortly: sales@elanorhotels.com
Frequently Asked Questions
Yes, we use the SSL protocol, so all bookings and your information made on our site are secure.
Please contact us and we will assist you to cancel your reservation
Payment of any outstanding balance is made upon check out. You will be asked for a pre authorisation hold amount upon check in to cover any incidentals and hold the reservation amount. Unless agreed otherwise on the terms and conditions of the applicable booking.
The car park costs is included in a room rate but is subject to availability.
You can request a late check out on arrival or during your stay, we will do our best to accommodate your needs.
Yes, if at check in your room is not ready or after you need to store your bags after checkout, we will kindly store them(free of charge)
Of course, please complete the contact us form.
The check-out time is 10am. You can request a late check out on your arrival and we will do our best to accommodate your needs.
Check-in time is from 2pm, in case your early we‘ll do our best to have your room available as soon as possible.
We will always offer you our best rates via our official website.
We will always give priority to guests requests who choose to book direct with us.
You’ll share your personal information and credit card details with us only, and you’ll be sure your reservation won’t get lost.
